Privacy Policy

Introduction

Demerrinco Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tour services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information for tour bookings
• Tour preferences and special requests
• Emergency contact information
• Dietary restrictions or accessibility needs

Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms
• Device information and operating system

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our tour services
• To process bookings and payments
• To communicate with you about your tours
• To send promotional materials (with your consent)
• To improve our website and services
• To comply with legal obligations
• To ensure safety during tours

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Emergency Situations: To protect the safety of our customers during tours

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie consent tool or your browser settings. For more information, please see our Cookie Policy.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: